APPCARE WOUND & HOME HEALTH: Privacy Policy for Website and Phone SMS Usage
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At APPCARE WOUND & HOME HEALTH, we are committed to protecting the privacy and security of our patients, clients, and users. This Privacy Policy explains how we collect, use, store, and protect the information you provide to us through our website and phone SMS communications. By using our services, you agree to the practices described in this policy.
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Information We Collect
We may collect personal and non-personal information when you visit our website or communicate with us via SMS. This may include:
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Personal Information: Name, phone number, email address, mailing address, health information, and any other details provided through our forms or SMS communications.
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Technical Information: IP address, browser type, operating system, and website usage data through cookies and analytics tools.
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SMS Communications: Information you provide in text messages, including health-related details, appointment scheduling, and service inquiries.
2. How We Use Your Information
The information collected is used for the following purposes:
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To respond to inquiries and provide requested services.
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To communicate with you regarding appointments, services, and updates.
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To process and manage billing, referrals, and other healthcare-related services.
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To improve the functionality of our website and customer service experience.
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For internal record-keeping and legal compliance.
3. SMS Usage and Communications
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SMS communications may include appointment reminders, follow-up care instructions, service updates, and other related messages.
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By providing your phone number, you consent to receiving SMS communications from
APPCARE WOUND & HOME HEALTH.
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Standard messaging and data rates may apply based on your phone carrier's policies.
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You may opt out of SMS communications at any time by replying “STOP” to any message or contacting us directly.
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Sharing and Disclosure of Information
APPCARE WOUND & HOME HEALTH does not sell or rent your personal information. However, we may share your information in the following cases:
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With healthcare providers, insurers, and other entities involved in your care or service delivery.
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To comply with legal or regulatory requirements.
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With trusted third-party service providers who assist us in operating our business, provided they agree to keep your information confidential.
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Data Security
We implement stringent measures to safeguard your personal and health-related information, including:
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Encryption of sensitive data.
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Regular system monitoring and vulnerability assessments.
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Access controls to limit data access to authorized personnel only.
Despite our best efforts, no system is entirely secure. Therefore, we cannot guarantee the complete security of your information.
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Your Rights
You have the right to:
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Access and review the personal information we have about you.
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Request corrections to inaccurate or incomplete information.
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Withdraw consent for SMS communications or data usage (subject to legal and contractual obligations).
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Cookies and Website Analytics
Our website may use cookies and analytics tools to enhance your browsing experience. You can disable cookies through your browser settings, but this may affect website functionality.
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Policy Updates
We reserve the right to update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The latest version will always be available on our website.
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Contact Information
If you have any questions or concerns about our Privacy Policy or wish to exercise your rights, please contact us at:
APPCARE WOUND & HOME HEALTH
Phone: 346-888-2292
Email: info@appcarellc.com
Website: www.hc21st.org
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Thank you for trusting APPCARE WOUND & HOME HEALTH with your healthcare needs. Your privacy and trust are of the utmost importance to us.
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